On Monday at approximately 1:30PM EST the server that distressedpro.com was hosted on was discovered to be hosting malicious files, specifically, files that were being used for ‘Phishing‘.
These files were found on a separate IP address, separate domain, but on the same server as distressedpro.com but not on or in the files of distressedpro.com itself.
Our hosting company’s regrettable knee jerk reaction to this attack was to shut down our server completely rather than ask us to address the problem or to provide assistance in resolving it. (Needless to say I recommend you never user MediaTemple for any reason).
Further complicating the issue was Sandy which left us without power for all of the day and most of the night on Monday.
We have now moved the entire site including the codebase and databases to a more secure Amazon EC2 cloud server.
At this point we are about 95% back in business. We are testing the software portion of the site and are allowing only administrator access until we can be sure that we are stable and fully operational. We expect this testing to run into this evening.
It is possible due to the nature, scope, and speed of the move that you will find bugs or issues. If you do, please report them to support at distressedpro dot com.
Some members have expressed concern about their credit card or other personal information. To be clear, we do not store or hold any of your payment information whatsoever. Payments are handled through Infusionsoft and Authorize.net which means that there is no possibility of access to your payment data in any way from our servers at any time. Authorize.net is the most trusted name in online credit card transactions there is. Moreover the attack on the old server was not one looking for personal data, rather it would instead “spoof” or masquerade as another site to other people on the web, not targeted at our users or subscribers in any way.
These past two days were the longest outage that distressedpro.com has had in now more than three years. This equates to a 99.5% uptime this year and 99.8% uptime overall.
We understand and appreciate that this was an inconvenience, and may still be today, for our subscribers. Please undertand that we are working as fast as we can to restore the service to 100% operability.
Thanks for you patience during this time and please look forward to the release of additional features with the coming of version 3.0 very shortly.